1. Toyota Prius
  2. Problems
  3. 2011
  4. Electrical System

2011 Toyota Prius Electrical System Problems

39
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 39 stored complaint records:

  • 3 indicate a crash
  • 1 indicate injury
  • 4 indicate fire

What owners report

  • door lock · 8 records
  • hybrid system · 6 records
  • check hybrid · 5 records
  • lock failed · 5 records
  • passenger side · 4 records
  • repaired notified · 4 records

Mileage in stored records

BandRecords
60–100k mi9
30–60k mi9
100–150k mi6
150–400k mi4
1–30k mi4

Complaint records

Owner-submitted complaint content, presented as stored.

  • December 4, 2019 · 104,000 miles

    Electrical System

    Tl* the contact owns a 2011 toyota prius. The contact stated that the safety srs warning indicator illuminated. The vehicle was taken to glens falls toyota ([redacted], glens falls, ny 12801, [redacted]) where it was diagnosed that the spiral cable needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided case number: 1912090334. The failure mileage was…

    ODI 11287861

  • September 8, 2019 · 116,000 miles

    Electrical System

    The check hybrid system just came on. We have owned the car for less than 1 year. Although it was used, it has 116,000 miles on it. We do not know whether is a california vehicle. We believe it is a battery issue. This would mean that the battery would need to be replaced which would cost 2500 dollars. That is ridiculous to expect when we just bought it 1 year ago!

    ODI 11253987

  • June 18, 2019 · 151,000 miles

    Electrical System · Engine · Fuel/Propulsion System

    While driving at ca freeway speed (65mph) the car goes limp. The accelerator fails to work and even flooring the vehicle makes no difference. At this point the speed of the vehicle decreases and i have to immediately pull to the shoulder. The "check hybrid system" alert shows on the dash and also electric power steering and check engine light. This issue has been going on for the past year and i have taken it to…

    ODI 11242826

  • June 1, 2019 · 82,500 miles

    Electrical System

    We were on freeway when an odd smell was detected. There were several large trucks in the area and we passed off the smell to the trucks. A couple of miles later the passenger said, "the floor is on fire!" at this point, an abundance of smoke appeared above the dashboard on the passenger's side. We exited the freeway, found a fire extinguisher and were able to put out the fire. The local toyota dealer was informed…

    Fire reported

    ODI 11221795

  • May 1, 2019 · 40 miles

    Electrical System · Electronic Stability Control

    Well i was driving and suddenly my car battery turned off and check hybrid system came on the dashboard it stopped so i parked it on side and unplug battery wires so it start working again the weird thing is that when i check to see any code but nothing came recently it was happening and one recall came for hybrid battery after that it was working fine but now this thing happened again and it was dangerous because i…

    ODI 11205273

  • March 11, 2019 · 80,464 miles

    Electrical System · Electronic Stability Control · Engine

    The car starts as normal and drives normally but once you start to come to a stop the car shuts off and will only restart when you depress the gas pedal but shuts down again when you release the gas pedal, normal city streets and highway

    ODI 11185909

  • March 1, 2019 · 182,000 miles

    Electrical System · Engine

    A few months ago i had the required software update to adjust the safety feature in the hybrid system in case of a failure. While driving on a side street on 3/1/19 i pressed the gas after being stopped, the car jerked, and the check hybrid system light came on. This was on railroad tracks but the car did drive on the gas engine a short distance to make it over the railroad tracks. I had the car towed to a toyota…

    ODI 11183833

  • December 7, 2018 · 124,000 miles

    Electrical System · Engine

    Tl* the contact owns a 2011 toyota prius. When the vehicle was started, all the warning indicators illuminated and the vehicle stalled. The contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 18v684000 (hybrid propulsion system). The vehicle was taken to kearny mesa toyota ([redacted], san diego, ca, [redacted]) where it was diagnosed that the computers failed. The vehicle…

    ODI 11160962

  • December 1, 2018 · 147,000 miles

    Electrical System · Engine

    As i was driving down the freeway my car filled with smoke and i realized my engine had caught fire, i was able to get out, the whole front of my car was engulfed in flames in no time

    Fire reported

    ODI 11156109

  • November 29, 2018

    Electrical System · Electronic Stability Control · Service Brakes

    Driving vehicle down highway, tapped brakes but brakes did not work, all the lights on my dash lit up. I lost traction in brakes causing vehicle to lose control.

    Crash reported

    ODI 11154783

  • October 12, 2018 · 72,000 miles

    Air Bags · Electrical System · Hybrid Propulsion System

    Tl* the contact owned a 2011 toyota prius. While driving 40 mph, the vehicle lost power without warning. As a result, the contact crashed into a tree and a cement barrier. The air bag failed to deploy. The vehicle was restarted and was able to be driven to the contact's residence. The contact sustained back, neck, and chest injuries that did not require medical attention. A police report was not filed. The vehicle…

    Crash reported · 1 injury

    ODI 11142471

  • September 20, 2018 · 60,000 miles

    Electrical System · Electronic Stability Control · Service Brakes

    The traction control, abs light and warning light all came which i believe all to be a safety issue

    ODI 11142932

  • September 10, 2018 · 73,000 miles

    Electrical System

    After heavy rains, water gets into the spare tire storage well, causing a short in the tpms monitor for the spare tire. All tires have appropriate air pressure but the tell-tale shows until the spare tire storage area dries out - several days. This is a new phenomenon but there are no tears or dings in the gasket around the hatchback. Not sure where the water gets in.

    ODI 11128651

  • August 28, 2018 · 93,500 miles

    Electrical System · Engine

    Tl* the contact owns a 2011 toyota prius. While exiting highway traffic, the engine stalled and all the instrument panel lighting illuminated. The contact was able to coast the vehicle to a safe area. The vehicle was towed to hendrick toyota concord (7670 bruton smith boulevard, concord, north carolina 28026, [redacted]) where it was diagnosed that the computer inverter failed. The inverter was replaced. The vehicle…

    ODI 11128145

  • June 29, 2018 · 34,000 miles

    Electrical System

    June 29th 2018 was in the car wash going thorugh when the dash board panel said traction battery low put in park the battery indicator showed one bar light on but i couldnt put it in park for i was still going thorgh car wash when it was done washing put car in drive and it was very slow in driving it took it awhile to come back up in power july 6th took it to local dealer and i think they thought i was nuts they…

    ODI 11110383

  • April 5, 2018 · 165,000 miles

    Electrical System · Engine · Service Brakes

    I was getting on the interstate and all of a sudden i lost power and my dash lite up check hybrid system /abs/ breaks. I can not drive my car because it has no power please help thank you

    ODI 11084932

  • January 1, 2018 · 220,000 miles

    Electrical System · Exterior Lighting

    Dim headlight problem while driving at night, unable to see road clearly with low beam headlights on at night, have to use high beam headlights to see road. This is a huge safety issue for me

    ODI 11072238

  • August 17, 2017 · 100,000 miles

    Electrical System

    I was driving along on the freeway trying to get home and suddenly my prius lost power. I was panicking, good thing i had my brothers with me or else i would have lost it. We didn't know what was going on! We managed to get off the freeway safely, but we were distressed.

    ODI 11112149

  • June 9, 2017 · 58,847 miles

    Electrical System

    Dash board keeps beeping, yet i have replaced the key battery 3 times and now dealer says key not detected, yet car runs so the key is detected but the beeping will not stop. Took to dealer paid 89.99 for diagnostic per dealer. Dealer now says the left harness needs replaced for $1802 plus tax. I feel manufacturer should allow consumers who bought there product be given information about history of faulty electrical…

    ODI 10994385

  • February 9, 2017

    Electrical System · Visibility/Wiper

    The headlights keep burning out, i have replaced the drivers side 3 times in 12 months and the passenger side twice. I only use sylvania brand, but have switched to different brightness to see if it has any impact, it has a slight impact but not much. The headlights are not on when not needed.

    ODI 11074922

  • January 7, 2017 · 98,000 miles

    Electrical System · Engine

    Tl* the contact owns a 2011 toyota prius. On several occasions, the contact had to add four quarts of oil within 10,000 miles of driving. On another occasion, the contact had to add three and a half quarts of oil. The contact stated that the oil pressure indicator failed to operate and warn him that the oil was low. There were no warning indicators illuminated. The dealer was not contacted. The vehicle was not…

    ODI 11020650

  • August 1, 2016 · 44,000 miles

    Electrical System · Unknown Or Other

    Driver side door lock failed and shortly thereafter the front passenger door lock also failed. We have owned a total of five prius vehicles since 2007 and have never experienced this problem before this dual failure. Judging from the number of complaints on this site and info gathered during internet research it appears this is a widespread problem, most likely due to poor quality or defective door lock actuators. A…

    ODI 10908584

  • May 14, 2016 · 200 miles

    Electrical System

    The cd player burns the cd image label. When entering 4 cds into the changer the cd in the 4th position burns almost the entire image label. The other cds had the image paper burned on the outer 1/4 in of the label. I reported this to the toyota dealer on may 1, 2016. On may 16,2016 i dove from wilmington ohio to lorain ohio, 3 hours playing 4 cds continuously. This caused the heat in ghe cd player to increase and…

    ODI 10871109

  • May 2, 2016 · 58,000 miles

    Electrical System

    Mice invaded my car. Trapped 6. Found nests in engine area, under trunk, inside hood felt in glove compartment in a water bottle. The smell does not leave after having car detailed and steam cleaned. Toyota should take care of this. Not the consumer problem. My car was driven every day and inside a garage.

    ODI 10872516

  • October 27, 2015 · 128,000 miles

    Electrical System

    The spiral cable is defective, horn stopped working two weeks ago, cruise control stopped working last week. There has been alot of complaints about this cable. Toyota has had recalls for the tacoma and yaris that use the same part number. The air bag uses the same cable. This is a big safety issue. The cost to replace this cable is $890.00. Someone needs to look into this issue. What is the criteria for a recall,…

    ODI 10790330