1. Toyota Prius
  2. Problems
  3. 2002
  4. Steering

2002 Toyota Prius Steering Problems

55
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 55 stored complaint records:

  • 1 indicate a crash
  • 1 indicate injury
  • 0 indicate fire

What owners report

  • steering wheel · 45 records
  • power steering · 30 records
  • steering rack · 10 records
  • needed replaced · 6 records
  • failure mileage · 5 records
  • shake violently · 5 records

Mileage in stored records

BandRecords
100–150k mi18
60–100k mi13
30–60k mi10
150–400k mi7
1–30k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • February 2, 2020 · 251,929 miles

    Steering

    I was driving on the highway and felt a jerking at my steering wheel a few months back, i thought ok maybe the steering wheel loose or something, i was going around 65 mph. Fast forward to two weeks ago and the steering wheel completely locks up on me driving to a dr appointment i had to go to. I was going around 30 mph in traffic the steering locked up and the triangle illuminated on my navigation screen and the…

    ODI 11306536

  • November 15, 2019 · 112,000 miles

    Steering

    My steering wheel starts shaking violently when driving under 32 degrees outside and locks up the ability to steer which can be deadly on the highway which i don't drive much luckily and toyota has no open recalls even though i'm not the only one with this. I've has to hurt my hands wrestling with it to pull over which is dangerous on some roads!!!! Very dangerous fault in a car this is the 1 part i rely on to save…

    1 injury

    ODI 11281901

  • May 12, 2019 · 140,158 miles

    Steering

    While driving on the freeway in stop and go traffic the steering wheel started to oscillate back and forth it subsided however a few min later as freeway speeds were approached the wheel tried turning hard left then vibrated center to left. If i had been unaware this would have resulted in hitting the center divider at freeway speeds. A brief research online shows this is not the first known issue.. This was very…

    ODI 11207300

  • May 10, 2019

    Steering

    Tl* the contact owns a 2002 toyota prius. The contact stated that the electric power steering failed without warning. Also, the steering wheel veered to the right, which caused the contact to drive over a curb. The contact turned off and restarted the vehicle. The vehicle was not included in nhtsa campaign number: 11v304000 (steering); however, the vehicle exhibited the same failure as listed in the recall campaign.…

    ODI 11208587

  • April 13, 2019 · 85,500 miles

    Steering

    When making a turn at slow speeds there is violent back and forth uncontrollable movement in the steering wheel. You have to bring the vehicle to a stop. The problem is your in the middle of a turn or intersection.very dangerous,there are no warnings when this occurs.

    ODI 11196121

  • September 28, 2018 · 200,000 miles

    Steering

    While driving lost of steering momentarily for several months but thought it was belt slippage. Today (9/28/ 2018) total lost of steering. Was able to get vehicle to side of road and shutoff ignition switch. Started vehicle again and had normal steering control again. After reviewing recalls noticed that toyota had two voluntary recalls on same problem but have now removed them. What can be done for this problem.…

    ODI 11132139

  • December 25, 2017 · 158,000 miles

    Steering

    Vehicle's steering wheel begins to vibrate out of control when attempting turns. This violent shaking poses serious dangers to driver while making turns, and causes driver to pull off of road and completely turn car off. Problem noticeable for approximately 1 month intermittently before problem began occurring without fail every single time vehicle was driven. When taken to toyota dealership in bloomington, in,…

    ODI 11057469

  • September 26, 2016 · 5 miles

    Steering

    I have toyota prius 2002 i was driving yesterday the steering had been making like a rubber-squeak noise when turned to the right at low speeds.i was driving, and the wheel started to sort of pulse in my hands like it was gaining/losing power assist.about 10 minutes later, failed. Big ps button on display, with the red triangle by the odometer. This morning i was driving the car when almost hate someone because a…

    ODI 10909742

  • February 17, 2016 · 170,000 miles

    Steering

    Tl* the contact owns a 2002 toyota prius. While driving 55 mph, the steering wheel vibrated uncontrollably and the power steering warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the steering rack needed to be replaced. The vehicle was not included in nhtsa campaign number: 00v285000 (steering). The vehicle was not repaired. The failure was…

    ODI 10859763

  • December 18, 2015 · 100,060 miles

    Steering

    On dec 18, 2015, driving at about 20 mph on a neighborhood street which curved left, the steering wheel on my 2002 prius began shaking violently. I lost control of the car and struck a large landscaping rock. The car had $2233 in damages to the right front bumper, fender, wheel and tie rod. There were no injuries. After repair, the mechanic could not replicate the shaking. Prior to the accident, the prius on rare…

    Crash reported

    ODI 10860969

  • November 16, 2015 · 140,000 miles

    Steering

    Tl* the contact owns a 2002 toyota prius. The contact stated that the steering wheel shook in very cold weather, but operated normally once the vehicle warmed up. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 140,000.

    ODI 10790663

  • March 30, 2015 · 147,000 miles

    Steering

    Tl* the contact owns a 2002 toyota prius. The contact stated that when making turns or reversing at a slow speed, the steering wheel would shake violently. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 147,000.

    ODI 10703517

  • March 5, 2015 · 137,000 miles

    Steering

    I was driving onto the freeway, turning right onto the ramp that circled into the southbound interstate when the a red hazard triangle popped up and the screen on my car stated ps error. The steering wheel locked for a bit but fortunately i was still able to steer. I got off on the next exit and was barely able to turn. I turned off the car and looked up the error code to find out it was power steering, i checked…

    ODI 10692550

  • January 2, 2015 · 124,000 miles

    Steering

    When in cold temperature the steering wheel will violently shake when making a turn at slow speeds. *tr

    ODI 10669531

  • September 18, 2014 · 168,000 miles

    Steering

    Made a left turn out of my driveway after starting vehicle. Steering began to violently shudder and shake, causing temporary loss of control (my grip was lost on the wheel). I was able to grab the wheel more forcefully and regain control and complete the turn. Had this happened on an interstate ramp, i may not be here to file this complaint. According to the toyota national service registry, my vehicle has already…

    ODI 10637285

  • January 22, 2014 · 251,191 miles

    Steering

    Turned on car in cold weather (under 10degf). Started up and tried to turn right. Steering wheel shook very hard, fast, and loudly. Turned off car and restarted, did ok for one shallower turn. 50 feet later again tried to turn right and same thing happened. Let it shake for a few seconds then turned off car and restarted. Less than a minute after restart it happened again. After that left car off for a few hours.…

    ODI 10561265

  • January 14, 2014 · 109,000 miles

    Steering

    Tl* the contact owns a 2002 toyota prius. The contact stated that without warning, the steering shook violently when making a turn. The vehicle was taken to a dealer where it was diagnosed that the steering rack and the nuts in the steering linkage needed to be replaced. The manufacturer was made aware of the failure and stated that the vehicle was previously serviced under nhtsa campaign number 11v304000…

    ODI 10573965

  • January 6, 2014 · 143,769 miles

    Electrical System · Steering

    I was driving along the interstate i-75 returning from east ridge, tn, and the power steering light and warning lit-up on the screen panel. The steering wheel became very rigid while i was driving, and i had to clasp the steering wheel firmly to control the steering of the vehicle. *tr

    ODI 10559537

  • November 25, 2013 · 180,000 miles

    Steering

    Violent shaking in steering wheel upon ignition; sporadic jerky steering; repeated loss of power steering at various speeds including highway speeds. This seems to the same phenomenon that was the subject of a safety recall of 2001 priuses. The recall should be broadened. *tr

    ODI 10554286

  • August 28, 2013 · 90,200 miles

    Steering

    I was exiting off (turning) the highway in exit 10 .270 md, when the steering wheel became really hard and a warning ps signal appeared, i had to pull over and after switching off the engine and back on. I continued driving.*jb

    ODI 10542178

  • July 12, 2013 · 147,800 miles

    Steering

    Tl* the contact owns a 2002 toyota prius. The contact stated that while attempting a right turn, the power steering assist failed and the steering wheel seized. The power steering warning light illuminated on the instrument panel as the failure occurred. The contact spoke with the manufacturer and was told that entire power steering and motor system needed to be replaced. The vin was not available. The failure and…

    ODI 10525124

  • April 2, 2013 · 120,000 miles

    Steering

    Tl* the contact owns a 2002 toyota prius. The contact stated that while driving various speeds, the power steering assist failed. The vehicle was taken to the dealer, who informed the contact that the power steering rack needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously serviced under nhtsa campaign id number: 11v304000 (steering). The manufacturer was contacted…

    ODI 10505563

  • January 8, 2013 · 55,080 miles

    Steering

    In a model 2002 toyota prius with less than 60000 miles, while starting out from park going into reverse the electric power steering violently started shaking and pulled the steering wheel from the drivers hands. This caused a temporary warning/caution light that quickly went out. After the incident the problem became more frequent, happening while driving at any speed and while stopped. Eventually the problem…

    ODI 10654276

  • December 4, 2012 · 95,000 miles

    Steering

    The vehicle vibrate the steering wheel at low speed. *tr

    ODI 10490854

  • October 27, 2012 · 37,000 miles

    Steering

    Tl* the contact owns a 2002 toyota prius. The contact stated that the steering shake violently while turning, reversing, or in drive. The steering had to be held with both hands to be able to keep the vehicle in lane. The steering would stop shaking whenever the accelerator pedal was released. The manufacturer advised that the vehicle was not included in nhtsa campaign id number: 12v537000 (steering). The vehicle…

    ODI 10484748